Refund policy

 

Returns & Refunds

All of our products are made to order specifically for you. Because of this, we generally do not accept returns or exchanges for incorrect size selection, color choice, or change of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible at floneofone2026@gmail.com. Please include your order number and clear photos showing the issue.

Once we review the issue, we will work with you to provide an appropriate resolution, which may include a replacement or refund when applicable.

Order Issues

Please inspect your order when it arrives and contact us promptly if there is a problem. Claims may be subject to our fulfillment provider’s applicable claim deadlines, so contacting us quickly helps us resolve the issue.

Incorrect Size or Color

Please carefully review the product description and size chart before ordering. We cannot provide returns, exchanges, or refunds when the customer orders the wrong size, color, or product.

Cancellations

Because orders may enter production shortly after being placed, cancellations or changes are not guaranteed. Contact us as soon as possible if you need to request a change or cancellation.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or credit card company to process and post the refund.

For questions regarding your order, contact us at floneofone2026@gmail.com.